Shipping & Returns

When will my order arrive?

At the checkout you will be able to select from several delivery options – please note that all delivery times are from time of dispatch, not from time of order. We typically deliver orders within 7 to 10 days of purchase. You will receive a tracking number as soon as your artwork is dispatched. 

Tax

Artworks that are shipped to New York addresses will incur NYS sales tax of 8.875%. There is no sales tax when shipping to other states in the US. For legal reasons we must declare the full value of the artwork for all international deliveries. Please note that you will be responsible for any customs or import taxes on international shipments, which are due upon arrival at the destination country.

Handling Fees

All artwork is stored, handled and packed by a team of professionals to ensure that you receive your artwork in perfect condition. Handling fees are included in the price.

Damaged Artwork

If you notice any serious damage to the outside of the package please do not sign for the delivery and contact us immediately. 

  • Take photos of the packaging (preferably before opening) and of the actual damage to the products. The more photos we have, the easier it is for us to assist you.
  • Your order is 100% insured. In case something is wrong with it, you are eligible for a full refund.

 

RETURNS

Change your mind after receiving an original artwork? You have 14 days from the date you received it to let us know. Choose from: 

1. Store credit for the full purchase price, or
2. A refund to your original payment method less a 20% processing fee calculated off the total purchase amount.

 

All return shipments must be arranged through Beautiful Things Curated and shipped in their original packaging (including all accompanying certificates received with the order). 

All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD.

To start a Return Request, please email us at ns@beautifulthingscurated.com

Please note: Special commissions, limited and open editions prints, and frames are all final sale. Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase. No refunds will be granted after the 14-day period.